BEST WAYS TO REACH US
| Main line 415-353-7171 | Use this number to for all matters, including scheduling, changing or canceling appointments, and urgent medical concerns during and after business hours |
| MyChart (Non-urgent matters) 415-514-6000 | Use MyChart to communicate with your care team, view test results, get medication refills, and more…You can expect to get a response within 2 business days. For urgent matters, please call the main office at 415-353-7171 |
OTHER USEFUL NUMBERS
| Concerns About Your Care? | We recommend speaking to your doctor or nurse regarding concerns about your care. If you are uncomfortable doing so, you can contact, Chris Cadwell, who oversees the day-to-day operations of the Urologic Surgery clinic. You can also contact Patient Relations at 415-353-1936 |
| Emergency 911 | In the case of an emergency, dial 911. |
| UCSF Operator 415-476-1000 | Operators connect you to UCSF departments and staff, as well as patients staying in the hospital. |
| Patient and Family Cancer Support Center 415-885-3693 | This center provides information, support and resources for any person or loved one going through cancer. Staff and volunteers can help you navigate a wide range of support services, classes and workshops. |
| Patient Financial Services 866-433-4035 | This office helps explain your medical bill, works with you to make a payment plan, or can reduce your bill, if you qualify. |
Psycho-Oncology | The Psycho-Oncology team offers individual psychology and psychiatric counseling and group visits for cancer related concerns and is covered by most insurance plans. |
| Social Worker Ask for a referral or call 415-353-4762 | Social workers provide emotional support and short-term counseling. They can also provide information about insurance and disability benefits, community resources, and can help with transportation and lodging. To reach a social worker, ask a member of the care team for a referral. Or you can call the main Social Work number at 415-353-4762. |
Thank someone who works at UCSF | To recognize and thank an exceptional staff member, go to http://www.ucsfhealth.org/thank_an_employee |