BEST WAYS TO REACH US
| MyChart (Non-urgent matters) 415-514-6000 | MyChart is the most effective and efficient way to contact members of your medical team. Use MyChart to communicate with your care team, view test results, get medication refills, and more… |
| Main line 415-476-4616 Fax 415-353-7107 | Scheduling, changing or canceling an appointment between 8:00AM and 5:00PM PST |
| Urgent questions or to speak to a nurse 415-476-4616 Option 4 | Call this number if you have unexpected or uncontrolled symptoms, fever, or an urgent request. |
| After hours urgent questions 415-476-4616 | The answering service will take your call, and, if necessary, page a care provider who will call you back between 5:00PM AND 8:00AM PST, weekends & holidays. |
OTHER USEFUL NUMBERS
| Main UCSF Operator 415-476-1000 | Connects you to staff members, departments, as well as to patients staying in the hospital. |
| Social Work 415-353-4762 | You can reach our Practice Social Worker, Miriam Siyam, by asking a member of the care team for a referral or by calling the main Social Work number 415-353-4762 |
| Patient & Family Cancer Support Center 415-885-3693 | This is the hub of information, support, and resources, including a calendar of cancer-related events and workshops. For more information, go to cancer.ucsf.edu/csc. |
| Patient Financial Counseling 844-6-QUOTE-1 | Provides a cost estimate for procedures. |
| Patient Financial Services 866-433-4035 | Helps you understand your medical bill, make a payment plan, or get financial assistance, if you qualify |
| Concerns About Your Care? 415.353.1936 | Administrative Director – Lena Mouton oversees that day-to-day operations of the Practice and can help you manage concerns about your care. Or you can contact Patient Relations at 415.353.1936 |
RESOURCES & INFORMATION
COVID-19 Information and Update
Thank you for everything you are doing to slow the spread of COVID-19 through physical distancing. For resources, support, and information about the novel coronavirus, go to COVID-19 Information for Patients and Visitors.
Cancer Center Guidebook
There are many people, programs and resources at UCSF to help guide you. To find out more, check out our Patient and Family Cancer Center Guidebook or you can obtain a printed copy by calling the Patient and Family Cancer Support Center at 415.885.3693.
If you accidentally took home a blue Cancer Center patient locator, you can drop it in any blue USPS mailbox to return to UCSF. Our badges are labeled with a pre-addressed, postage-paid sticker; there is no need to place the badge in an envelope or pay for separate postage.
Please visit our UCSF Genitourinary Medical Oncology website for additional information.
UCSF Health directory of Patient Education resources by topic.
American Cancer Society
National Cancer Institute
The New Patient Guidebook
Orientation Presentation
Supportive Care Resources
Updates on Events and Traffic