Your Care Team Tip Sheet- Urologic Surgical Oncology

BEST WAYS TO REACH US

Main line 415-353-7171	Use this number to for all matters, including scheduling, changing or canceling appointments, and urgent medical concerns during and after business hours
MyChart (Non-urgent matters) 415-514-6000	Use MyChart to communicate with your care team, view test results, get medication refills, and more…You can expect to get a response within 2 business days. For urgent matters, please call the main office at 415-353-7171

OTHER USEFUL NUMBERS

Concerns About Your Care?	We recommend speaking to your doctor or nurse regarding concerns about your care. If you are uncomfortable doing so, you can contact, Chris Cadwell, who oversees the day-to-day operations of the Urologic Surgery clinic. You can also contact Patient Relations at 415-353-1936
Emergency 911	In the case of an emergency, dial 911.
UCSF Operator 415-476-1000	Operators connect you to UCSF departments and staff, as well as patients staying in the hospital.
Patient and Family Cancer Support Center 415-885-3693	This center provides information, support and resources for any person or loved one going through cancer. Staff and volunteers can help you navigate a wide range of support services, classes and workshops.
Patient Financial Services 866-433-4035	This office helps explain your medical bill, works with you to make a payment plan, or can reduce your bill, if you qualify.
Psycho-Oncology 415-353-7019	The Psycho-Oncology team offers individual psychology and psychiatric counseling and group visits for cancer related concerns and is covered by most insurance plans.
Social Worker *Ask for a referral or call* 415-353-4762	Social workers provide emotional support and short-term counseling. They can also provide information about insurance and disability benefits, community resources, and can help with transportation and lodging. To reach a social worker, ask a member of the care team for a referral. Or you can call the main Social Work number at 415-353-4762.
Thank someone who works at UCSF	To recognize and thank an exceptional staff member, go to http://www.ucsfhealth.org/thank_an_employee